Quality Customer Services for all
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FM Marketing
What We Offer
FM Marketing offers multi-language professional customer service solutions aiming to maximize your business satisfaction. We help companies strengthen their brand image by establishing effective and solution-oriented communication.
Contact Details
Customer Communication Management
Reaching out to customers for sales, surveys, collections, or follow-ups across multiple channels (voice, email, WhatsApp,) from one platform.
Customer Relationship & Data Handling
Automatically displaying customer info and history to agents during calls, converting issues into trackable “tickets” to ensure follow-up and resolution Post-call surveying or Net Promoter Score (NPS) tracking.
Workforce Optimization
Directing callers to the right department or agent. Monitoring agent performance (talk time, response time, resolution rate).
Hear From Our Happy Clients
"Managing huge amount of clients as small company used to be overwhelming, but FM Marketing made my customer service effortless."
Aarti S.
28 years old
Smart Call Center Solutions For Everyone
At FM Marketing, we believe that exceptional customer support should be accessible to all—whether you're an independent entrepreneur, leading a growing enterprise, or managing a small business.
For Enterprises
Stability and Security
Maintain full control over client satisfaction with seamlessly utomated outbound calling campaigns, where every call is monitored for quality assurance, staff training, and company compliance.
For Solo Entrepeneurs
Simplicity & Control
From comprehensive budgeting tools to actionable call insights, we empower your business to plan strategically for the future and engage customers effectively across multiple channels — whether for sales, surveys, collections, or follow-ups.
For Small Businesses
Stability and Security
Streamlined outbound calling, integrated ticketing, and expert-driven customer feedback solutions—enabling you to focus less on operations and more on scaling your business.
Quality Customer Services for All
At FM Marketing, we are committed to achieving excellence in all our operations. We invite qualified candidates to explore our available positions and contact us for further information.
+90 534 458 4694+44 7563903152hr@fmmarketing.com